GLOBAL AWARD FOR ELB EQUIPMENT
Crushing and screening operations are central to the production output of mineral processing plants, thereby warranting the use of equipment that is productive, reliable and well supported to ensure optimum availability and output.
With this in mind, the country’s largest supplier of mobile crushing and screening equipment, ELB Equipment, implements a strict regime of standards to ensure utmost customer satisfaction when procuring and operating their machines. By doing so it has built up a solid reputation for quality products and exceptional service, while simultaneously growing an enviable customer base.
It has also led to the company being awarded the highly prestigious Regional Dealer of the Year award by its principal crusher and screen supplier, Powerscreen. Measured among distributors in the Middle East and Africa region, ELB Equipment emerged as the overall best performer in terms of sales, training, technical support, servicing and dealing with warranties, among others.
According to ELB Equipment divisional director, Pierre Nel, this is the second major award the company has received from Powerscreen, with the previous one being the World Dealer of the Year Award. The business scorecard criteria used to rank dealers included the dealer’s stockholding of equipment and parts, training of staff and coverage of skilled staff through out the region and upholding the manufacturers overall brand image.
“This criteria shows that ELB Equipment is able to compete with the best in the world and it also underscores our proposition to distribute the world’s leading mining and construction equipment, which we support to the satisfaction of the original equipment manufacturer and the expectations of our customers,” says Pierre.
He adds that ELB Equipment, with its 100-year history in support of equipment in South Africa, has a long-established relationship with the Power screen and has grown to become one of its largest dealers worldwide. Power screen is the world leader in terms of mobile crushing and screening technology and upholds the strictest manufacturing and support standards for its products.
“To win an award like this means that we have been acknowledged globally for the high standards which we uphold in support of our customers here in Southern Africa. It also serves as confirmation of our hard work and our efforts to improve and grow with our customers,” concludes Pierre.